Last Updated
July 10, 2025
Privacy Policy
INTRODUCTION
Code Creators Inc. (“CCI,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the personal information we collect. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information, and describes the rights available to individuals under applicable laws.
This Policy applies to all personal information collected by CCI through our website (https://codecreators.ca), services, products, and related interactions.
Information We Collect
We may collect the following categories of personal information
- Contact Information – name, email address, phone number, mailing address.
- Professional Information – job title, employer, role, project or service-related information.
- Technical Information – IP address, device/browser type, cookies, log data, analytics identifiers.
- Communications – inquiries, feedback, service requests, correspondence.
- Transactional Information – service history, billing details, payment information (processed via secure third-party providers).
- Other Information – any additional data voluntarily provided to us.
How We Collect Information
- Directly from you when you fill out forms, request services, or communicate with us.
- Automatically when you use our website (e.g., cookies, analytics).
- From third parties (e.g., partners, vendors, public sources) when permitted by law.
Purposes of Use
We use personal information for purposes including:
- Delivering, maintaining, and improving our services.
- Responding to inquiries and providing support.
- Managing business operations, billing, and transactions.
- Sending service updates, marketing communications (with opt-out options).
- Personalizing content and website experience.
- Meeting contractual, legal, and regulatory obligations.
- Protecting our rights, security, and preventing fraud or abuse.
Legal Basis for Processing (where applicable)
Where required by law (e.g., GDPR), we rely on the following bases:
- Consent – where you have provided it.
- Contract – processing necessary to perform a contract with you.
- Legal Obligation – compliance with laws and regulations.
- Legitimate Interests – to operate and improve our business, provided your rights are not overridden.
Cookies & Tracking Technologies
We use cookies, log files, and similar technologies to:
- Analyze website traffic and usage.
- Remember preferences and settings.
- Improve functionality and security.
- Support marketing and advertising.
You may manage cookies through your browser settings or opt out of analytics/advertising cookies.
Disclosure of Information
We may share personal information with:
- Employees and Contractors who need it to perform their duties.
- Service Providers & Vendors (e.g., hosting, analytics, payment processors) under contractual confidentiality obligations.
- Business Partners where services are jointly delivered.
- Legal/Regulatory Authorities when required to comply with laws, regulations, or court orders.
We do not sell personal information.
International Data Transfers
Personal information may be transferred and stored outside your jurisdiction, including to countries with different data protection laws. We implement safeguards such as Standard Contractual Clauses, contractual obligations, and security measures to ensure your information remains protected.
Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law. Retention may vary by category:
- Client/project records: 5 Years
- Marketing contacts: until you opt out or withdraw consent
- Website analytics logs: 24 Months
After expiration, data is securely deleted or anonymized.
Security Measures
We use technical and organizational safeguards including:
- Encryption in transit and at rest
- Role-based access controls
- Regular audits and monitoring
- Secure backup and disaster recovery
- Employee privacy/security training
While no method is 100% secure, we strive to protect information against unauthorized access, use, or disclosure.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct or update inaccuracies
- Request deletion (erasure)
- Restrict or object to processing
- Employee privacy/security training
- Withdraw consent at any time (without affecting prior processing)
- Lodge a complaint with a supervisory authority (e.g., Privacy Commissioner of Canada, GDPR authority)
To exercise these rights, contact us (see Section 15).
Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided personal data, please contact us and we will take steps to delete it.
Automated Decision-Making
We do not engage in automated decision-making that produces legal or similarly significant effects without human involvement. If this changes, we will update this Policy and provide notice.
Updates to This Policy
We may update this Policy from time to time. Material changes will be communicated via our website and, where appropriate, directly to you. Please review this page periodically for the latest version.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Privacy Officer
- Code Creators Inc.
- 4 Robert Speck Parkway, Suite 1500, Mississauga, ON, Canada, L4Z 1S1
- Email: help@codecreators.ca
